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RutaNeta Support

Quick answers to record, protect and understand your tours.

Support email

Tell us what happened, your iPhone or iPad model and iOS version.

jackvier@gmail.com

Response time

We typically respond within one to two business days.

Consult privacy

How do I register a tour?

At Home, press “Record Tour”. Add income, distance, duration and expenses. The utility is recalculated while you fill in the data.

How is gasoline estimated?

In Settings, create or modify a vehicle with its performance in kilometers per liter and configure the fuel price. In the tour editor you can apply the estimate and adjust it if necessary.

Free plan limit

RutaNeta Free allows you to save up to 10 tours in total. You can edit or delete existing ones. RutaNeta Pro removes the limit with a one-time purchase.

Restore RutaNeta Pro

Use “Restore Purchase” in Settings or on the RutaNeta Pro screen. You must use the same Apple ID you made the purchase with. You will not be charged again.

Create or recover a backup

With RutaNeta Pro, open Settings and select “Create Backup” to save a JSON file. To recover it, choose “Import backup”. Importing replaces local data, so we recommend creating a current copy first.

Export to a spreadsheet

In Settings, select “Export CSV” and share the file with Excel, Numbers, Google Drive, or another compatible app.

Delete information

Swipe a track left in history to delete it. The application does not keep copies on the developer's servers.

Important notice

RutaNeta is an informative tool for personal control and does not replace tax, accounting or financial advice.

© 2026 Javier Alfredo Ramirez LatudHome · Privacy